IT services for South Florida small businesses.
Take the whole package as your outsourced IT department, or bring us in for one project. Four areas, one provider.
Managed IT and helpdesk
Your staff get someone to call when a computer, printer or login stops cooperating. Behind the scenes we keep every device patched, monitored and documented, so small problems are fixed before they turn into downtime.
Good fit if you have no in-house IT, or one person stretched too thin.
What is included
- Remote helpdesk for your staff
- On-site visits when needed
- Device monitoring and patching
- New computer and new-hire setup
- Hardware and software purchasing
- Dealing with your other tech vendors
Cybersecurity and backup
Many small-business breaches start with a stolen password or a convincing email. We put the basics in place properly, then make sure you can recover quickly if something still gets through.
Good fit if you handle customer payments or records, or your insurer has started asking security questions.
What is included
- Endpoint protection on every device
- Email filtering and phishing defense
- Multi-factor sign-in
- Password management
- Cloud and local backups, restore-tested
- Security guidance for your staff
Microsoft 365 and cloud
Whether you are still on an old mail server or already on Microsoft 365 and unsure it was set up right, we get email, files and Teams working the way they should.
Good fit if files live on one person’s desktop, or nobody is sure who has access to what.
What is included
- Email migration to Microsoft 365
- Licensing and account management
- SharePoint and OneDrive file structure
- Teams for calls and meetings
- Security and access settings
- Microsoft 365 backup
Networks, Wi-Fi, phones and cameras
Slow Wi-Fi, dropped calls and dead zones are usually design problems. We plan, install and maintain the equipment your business runs on.
Good fit if you are opening, moving or renovating a location, or the current setup grew one patch at a time.
What is included
- Firewalls and secure remote access
- Business-grade Wi-Fi
- Structured cabling
- VoIP phone systems
- Security cameras with remote viewing
- Door access control
Flat monthly plans, sized by the devices we support.
One predictable bill each month. Find the band that matches your office. Your free assessment confirms the device count and ends with a written quote.
Every plan includes
- Unlimited remote support, Monday to Friday, 9 am to 5 pm
- Monitoring, patching and updates on every device
- SentinelOne protection on each computer
Billed separately
- On-site visits
- After-hours and emergency work, at our urgent rate
- One-off projects, billed hourly
- Microsoft 365 licenses and hardware
How devices are counted
- Counted: computers, servers, printers and copiers, NVRs, firewalls and gateways, switches and access points
- Not counted: phones, tablets, monitors and individual cameras
- Each server counts as three devices
- We review your device count once a quarter
More than 40 devices? Ask for a custom quote.
Common questions
How does pricing work?
Most clients are on a flat monthly plan sized to the devices we support, so the bill is the same every month. One-off projects and after-hours work are billed hourly. Plan prices are listed above, and your free assessment ends with a written quote.
Is there a long-term contract?
No fixed term and no renewal periods. Once you are a client, you stay a client for as long as our service earns it. If you decide to move to another IT provider, let us know in writing at least two months ahead. We then schedule a transition and work with you and the new provider to hand everything over as quickly as possible. Migration and offboarding work is billed at our hourly rate, like any IT project.
How fast do you respond?
We typically reach out or call back within minutes during support hours. Basic helpdesk items are typically resolved within 2 hours, and tougher ones the same day or within 12 hours. Priority depends on the impact on your business, how urgent the matter is, and any deadline you are facing.
When can we reach you?
5/8 support: Monday to Friday, 9 am to 5 pm, except government and major holidays. After-hours help is available as needed for emergencies and urgent matters, billed at an urgent rate of roughly double our regular hourly rate.
Not sure which of these you need?
Start with a free assessment. We will tell you what matters and what can wait.